Effective Date: 20 September 2025
Last Updated: 20 September 2025
Privacy Policy of Tutors Pretoria (Pty) Ltd
Tutors Pretoria (Pty) Ltd (“we,” “us,” or “our”) is dedicated to safeguarding your privacy and ensuring that your personal information is managed responsibly and transparently. This Privacy Policy delineates how we collect, utilise, store, and secure your data when you engage with our websites, services, and Meta platforms (Facebook, Instagram, WhatsApp).
🔐 1. Information We Collect
We may gather the following personal information:
- Full name
- Email address
- Phone number
- Grade level or academic interests
- Communication preferences
- Any other information voluntarily submitted through forms, WhatsApp, or Meta lead ads.
📘 2. Purpose of Using Your Information
We utilise your personal data to:
- Address inquiries and provide tutoring services.
- Schedule trial sessions and manage bookings.
- Distribute updates, newsletters, and promotional content.
- Enhance our services and improve the website experience.
- Communicate with you via WhatsApp, email, or Meta platforms.
📱 3. Utilisation of Meta Platforms and WhatsApp
We employ Meta platforms (Facebook, Instagram, and WhatsApp) for advertising and communication with our users. Data collected through Meta tools (e.g., lead forms, WhatsApp opt-ins) is processed in accordance with our privacy practices.
We do not disclose your WhatsApp number or personal data to third parties. Communication via WhatsApp is strictly for service-related purposes.
🇿🇦 4. Your Rights Under POPIA
As a resident of South Africa, you possess the right to:
- Access the personal data we hold about you.
- Request modifications or deletion of your data.
- Object to the processing of your data.
- Withdraw consent at any time.
To exercise these rights, please contact us at:
📧 Email: info@tutorspretoria.co.za
📞 Phone: +27 66 446 9456
🛡️ 5. Data Security
We implement robust technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, or misuse. All data is securely stored and is accessible only to authorised personnel.
🔄 6. Data Retention
We retain your personal data solely for as long as necessary to fulfil the purposes outlined in this policy or as mandated by law.
🌍 7. Third-Party Services
Our websites may include links to third-party platforms (e.g., Meta, WhatsApp). We are not responsible for the privacy practices adopted by these platforms. We encourage you to review their privacy policies before sharing any personal information.
✏️ 8. Amendments to This Policy
We may amend this Privacy Policy periodically. Any changes will be communicated on this page along with the updated effective date.
📍 Contact Information
Tutors Pretoria (Pty) Ltd
652 Eland Street, Mooikloof, Pretoria, South Africa
📞 +27 66 446 9456
